Terms and Conditions

These Terms and Conditions ("Terms") govern your use of the website florentivastore.site, operated by Florentiva Store (47 Winter St, Ashland, NH 03217, USA). By using this website, you agree to these Terms.

1. About this website

Florentiva Store is an online flower and bouquet business. This website provides a catalog of the bouquets, seasonal arrangements, and floral gifts we design, together with information about how to order. There is no online checkout: orders are placed by phone or through our contact form and confirmed personally before any flowers are arranged.

2. Product descriptions and availability

Photographs and descriptions on this website are intended to illustrate styles and moods. Because we work with fresh, seasonal flowers, the exact stems in your arrangement may differ from the images shown. We will always confirm exactly what is in your arrangement before it is made. A flower shown in a photograph may be out of season or unavailable; we will tell you and agree on suitable alternatives before proceeding.

The appearance of a product on the website does not guarantee its current availability.

3. Pricing and orders

We do not display fixed online prices. Pricing is confirmed with you directly based on the design, size, stems, and work involved in your specific order. A confirmed quote is the price we honor for that order. No order is placed, and no payment is taken, until you and we have agreed on the design, sizing, and price.

4. Payment

Payment arrangements for confirmed orders are discussed and agreed at the time of ordering. This website does not process payments online.

5. Intellectual property

The content on this website — including text, design, and arrangement of materials — is owned by or licensed to Florentiva Store and is protected by applicable intellectual property laws. Photographs used on this site are provided under their respective free licenses (see IMAGE-CREDITS.md). You may not reproduce, distribute, or commercially use the content of this website without permission, except where the applicable license or law allows it.

6. User responsibilities

When using this website, you agree that you will not:

• Submit false or misleading information through our contact form;
• Attempt to gain unauthorized access to the website or its data;
• Upload malicious code, spam, or abusive content;
• Use the website in a way that interferes with its operation for other users;
• Misrepresent this website or its business in any way.

7. Disclaimer of warranties

This website is provided "as is" and we make no warranties about its availability, accuracy, or fitness for a particular purpose beyond what is required by applicable law. We work hard to keep the site accurate and up to date, but information may change as our catalog and business evolve.

8. Limitation of liability

To the fullest extent permitted by applicable law, Florentiva Store shall not be liable for any indirect, incidental, or consequential damages arising from your use of this website. Nothing in these Terms limits liability that cannot be limited under applicable law.

9. Third-party links

This website may link to third-party resources (for example, our hosting provider's documentation). We are not responsible for the content or practices of those third parties.

10. Changes to these Terms

We may update these Terms from time to time. The "Last updated" date above reflects the most recent revision. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

11. Governing law

These Terms are governed by the laws of the State of New Hampshire, USA, without regard to conflict-of-law principles, subject to any mandatory rules of the country in which you reside.

12. Contact

Questions about these Terms:

• Phone: +1 (844) 471-4330
• Address: 47 Winter St, Ashland, NH 03217, USA
• Use our contact form.